Track Your Requests
Maintenance Tracker
Keep a personal record of all your maintenance requests, response times, and outcomes. Documentation is your best protection.
Why track? Texas law gives landlords a "reasonable time" (presumed 7 days) to make repairs after written notice. This tracker helps you document delays and build a record if you need to take further action.
Your Maintenance Requests
No Requests Found
Start tracking your maintenance requests to build a record.
Maintenance Request Tips
Always Document in Writing
Submit requests via email or the online portal. If you call, follow up with an email summarizing the conversation. Written records are essential for any future disputes.
Take Photos & Videos
Document the issue with dated photos and videos. This provides evidence of the condition and when you first noticed the problem.
Know the Timeline
Texas law presumes 7 days is reasonable for repairs after written notice. If repairs aren't made, you may have remedies including repair-and-deduct or lease termination.
Follow Up Consistently
If you don't get a response within 48-72 hours, follow up. Keep records of all follow-up attempts. Persistence and documentation often lead to faster resolution.
Having Trouble Getting Repairs?
If your requests are being ignored, report the issue to the tenant association. We track patterns and can take collective action.